Artfresco Style

Series

Site News

Site Information

artfresco Terms and Conditions

ORDERS & DELIVERY

Artfresco only accepts orders on our website from within Australia. Any International orders can be placed by bidding on one of our listings on eBay or Oztion. All orders placed through this web site are subject to confirmation and acceptance by Artfresco. Artfresco may vary prices in the event of price changes, or pricing mistakes, on reasonable prior notice to you. If Artfresco requests payment for increased prices, you may cancel the order by giving notice to Artfresco, which must be received within seven days of the announcement of the increase. Artfresco, or its agent, will deliver the goods you order to the address you specify in your order, subject to their availability. Where the goods are not available you will be notified of this by Artfresco as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Artfresco to be authorised to receive the goods. Goods delivered to a P.O. Box address are at your own risk of delivery. If there is no-one at the delivery address or no-one of appropriate age to receive the order, Artfresco may charge you additional delivery fees for a return delivery. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Artfresco reserves the right to restrict sales quantities when supplying resellers and distributors.

RETURNS & REFUNDS

Artfresco does not sell "on approval". We will not accept returns for minor blemishes that could reasonably be expected to exist. As our items are hand-made artworks, you must expect that they are not perfect, however, if you feel an item has been unintentionally misrepresented due to an omission or error in the description, or in the photo, I am happy to refund the item cost less a 15% restocking fee. Shipping charges, either way, will NOT be refunded. Artfresco will only accept returns repacked in the original packaging. We will only accept returns that have been agreed to after due correspondence. Defective goods are covered by our 7 Day Replacement Guarantee and it is the buyers responsibility to contact us, and deal with any claims in this seven day period.

7 DAY REPLACEMENT GUARANTEE

While we try to package our items well, accidents can happen in transit. If your item arrives damaged or broken we will replace it. Contact us within 7 days with the details, and a photo of the damaged item, and we will send a replacement for just the cost of the postage to you. You will not be required to return the damaged item. We will only do this once per item.

PRICES & PAYMENT

For each online order, you must pay: the applicable price for the relevant goods confirmed by Artfresco, the applicable government taxes (ie G.S.T.), and the delivery and handling fee specified on the web site at that time. Your order and credit card details are safe and secure. All personal and credit card information provided to Artfresco is used for internal use only and is NOT passed to third parties for promotional reasons (see privacy policy). At this stage we can only accept payments by credit card or Direct Deposit. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched. . Prices and range on this web site may vary from Artfresco listings on eBay and Oztion.

YOUR ACCOUNT

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Artfresco in connection with any use (whether authorised or unauthorised) of your user name or password. Artfresco may suspend or cancel your account at any time without prior notice for any reason.

PICTURES

Artfresco provides pictures with the goods descriptions, however, we are not professional photographers. We try to take pictures that reflect the nature of each item, but they may not show the "true" finished product.

PRIVACY

Artfresco will comply with our Privacy Statement. Artfresco will not reveal your personal information to any third parties except for the purposes of fulfilling your order.

LIABILITY

Any liability of Artfresco in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Artfresco be limited to: in relation to goods, the replacement of the goods or the supply of equivalent goods; and in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

CHANGES TO TERMS

Each order is governed by the terms and conditions current when the order is placed. Artfresco may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

APPLICABLE LAW

All purchases under this web site and these terms and conditions are subject to the laws of Victoria, Australia.

Not registered yet? Lost password?